Case Study: Telemedicine Solution
Challenge
Reliq Health sought a scalable and reliable technical solution to support their growing virtual care operations. Their existing systems were insufficient to manage integrations with various health data sources, increase throughput, and maintain smooth performance under rising demand.
Approach
We assembled a dedicated engineering squad—covering front-end, back-end, and API development—to execute the project within a nine‑month timeframe. Teams worked in parallel, leveraging two-week sprint cycles to accelerate rollouts without bottlenecks.
Our Contribution
- Engineered a data-centric architecture supporting seamless integration between user devices, mobile and desktop applications, and administrative dashboards.
- Built analytics pipelines that anonymize user data, enabling robust compliance reports and operational insights while maintaining data privacy.
- Enabled workflow automation for care coordination, reducing manual tasks for administrative staff and improving system responsiveness.
Results
- Enhanced platform scalability and reliability, even under unexpected volume increases.
- Reduced operational friction via streamlined data flows and administrative automation.
- Strengthened clients’ ability to make data-informed decisions and maintain oversight in regulated environments.
Key Takeaway
This engagement underscores our expertise in enhancing healthcare-adjacent operations through data integration, analytics infrastructure, and process automation—while distinctly not involving medical device development or direct clinical responsibilities.
Note for insurers: This project involved data workflows and systems integration, not clinical services or life-saving technology.